Effective Date: 13/10/2025
Last Updated: 13/10/2025
Software Quality Center LLC / Software Quality Center Pvt. Ltd. (together “SQC Global”, “we”, “us”, “our”) is committed to protecting the privacy and security of personal data. This Privacy Policy describes how we collect, use, disclose, store, and transfer personal information of individuals who (i) visit our website, (ii) engage with us as potential clients, partners, or contractors, or (iii) otherwise provide data to us in connection with our business operations across the U.S. (including California) and India.
Because we operate in multiple jurisdictions, including the U.S. and India, this policy seeks to accommodate applicable legal requirements in those jurisdictions, including (but not limited to) the California Consumer Privacy Act (CCPA / CPRA) and the Digital Personal Data Protection Act, 2023 (DPDP Act) in India (once fully operative).
If you are a California resident, certain provisions below apply specifically to you.
If you are in India, certain rights and rules (e.g., regarding consent, cross-border transfers) may apply.
By accessing or using our website or providing us personal data, you consent to the practices described in this policy (subject to any required opt-outs under applicable law).
For clarity, in this Privacy Policy:
Personal Data” / “Personal Information
Sensitive Personal Data / Information (SPDI)
Data Principal” / “Data Subject
Data Fiduciary” / “Data Controller
Data Processor
Processing
You / Your
Any information relating to an identified or identifiable natural person.
In Indian context, data requiring higher care (e.g. financial, health, biometrics) as per law.
The individual to whom the personal data relates.
The entity (us) that determines purposes and means of processing personal data.
Any third party processing data on our behalf.
Any operation performed on personal data (collection, storage, use, disclosure, etc.).
The individual whose personal data is collected.
For clarity, in this Privacy Policy:
We may collect various categories of personal information, depending on your interaction:
a) Information you provide to us:
Name, job title, company, email address, postal address, telephone number
Business / professional credentials, certifications
Contracting / proposal materials, references, bid documentation
Payment / billing information (if applicable)
Any other data you submit when you contact or register with us
b) Automatically collected data / technical data:
IP address, browser type and version
Device identifiers, operating system
Cookies, usage logs, analytics data
Referring website, pages viewed, time stamps
c) Derivative / aggregated data:
Aggregated or anonymized usage statistics
Derived inferences (e.g., preferences)
d) Third-party sources:
Public databases, business directories
Partner organizations or contractors
Social media or professional networking services
We limit collection to the information reasonably necessary for our business purposes (data minimization principle) and will not use data for purposes materially different without further notice and consent.
We use personal data for the following purposes (and only as permitted by law):
To communicate with you (proposals, correspondence, support)
To evaluate, bid, negotiate, or fulfill contracts / services
To maintain and administer client / partner relationships
To operate, maintain, and improve our website and internal systems
To analyze and report usage, trends, and statistics
To comply with legal, regulatory, or contractual obligations
To detect, prevent, or respond to fraud, security incidents, or misuse
To enforce our Terms & Conditions
If we wish to use your data for other purposes (e.g. marketing or a new service), we will notify you and, where required, seek your consent.
Under the CCPA / CPRA and applicable U.S. laws, if you are a California resident, you have certain rights. We process your personal data on one or more of the following lawful bases (to the extent applicable):
With your explicit consent (opt-in)
To perform a contract or take steps prior to entering a contract
Pursuant to our legitimate interests (e.g. security, business operations), provided they do not override your rights
To comply with legal obligations
If you are a California resident, you have specific rights under the CCPA / CPRA:
Right to Know / Access: You may request disclosure of personal information collected, categories, sources, business purpose, and recipients.
Right to Delete: You may request deletion of your personal data, subject to exceptions (e.g. legal retention obligations).
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt-Out of Sale / Sharing: You may opt out if we “sell” or share personal information (if applicable).
Right to Non-Discrimination: We cannot discriminate against you (e.g. by denying service) for exercising rights.
To exercise your rights, please contact us via the “Contact Us” section below. We may verify your request to prevent misuse.
Under the Indian DPDP Act (once operational) and current Indian data protection principles:
You may withdraw consent at any time (for data processed based on consent)
You may request access, correction, erasure, portability of your personal data
You may restrict / object to certain processing
For children under 18, parental / guardian consent is required for processing personal data
We will provide mechanisms to exercise these rights (e.g. via email, user dashboard).
We may share personal data with the following categories of third parties:
Affiliates, subsidiaries, and our corporate group
Contractors, service providers, and vendors (e.g. CRM, hosting, analytics)
Professional advisors (legal, audit, accounting)
Government or regulatory authorities, as required by law or contract
In the event of a merger, acquisition or asset sale (with notice)
To enforce our rights or protect against misuse, fraud, or security threats
We require our service providers (data processors) to maintain appropriate confidentiality and security, and to process data in accordance with our instructions.
Because we operate across jurisdictions, your personal data may be transferred internationally, including from India to the U.S. or other countries, and from the U.S. to India or elsewhere.
In the Indian context, transfers outside India are permitted under DPDP Act (once in force) only if adequate safeguards are in place (e.g., contract clauses, encryption, etc.). DLA Piper Data Protection+2Global Practice Guides+2
We will use contractual safeguards (e.g. standard contractual clauses, confidentiality agreements) and technical security measures (e.g. encryption) to protect data during transfer.
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law or contract.
When no longer needed, we will securely delete, anonymize, or de-identify data.
We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. Examples include encryption, access controls, audits, and secure infrastructure.
However, no system is completely secure, and we cannot guarantee absolute security of data in transit or storage.
We and our third-party service providers may use cookies, web beacons, pixels, and similar technologies to collect website usage data, improve user experience, and deliver content.
You may disable cookies via your browser settings, but some features of the website may not function properly.
Our services are not directed to individuals under 18. If we learn that we have collected personal data of a child under 18 without appropriate consent, we will take steps to delete that data.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised “Last Updated” date, and where required by law, notify affected individuals.
If you have questions, requests, or concerns about this policy or our data practices, contact:
USA / California / U.S. operations
Software Quality Center LLC (SQC Global)
Pacific Workplaces, 3478 Buskirk Avenue, Pleasant Hill, CA 94523
Office (AZ): 20325 N. 51st Ave, Suite 134, Glendale, AZ 85308
Tel: +1 623 687 9985
Email: admin@sqcglobal.com
India operations
Software Quality Center Pvt. Ltd.
JP Nagar 4th Phase Tech Park area
Bangalore, India
Tel: +91-80-26581145
Email: admin@sqcglobal.com