Privacy Policy

Effective Date: 13/10/2025

Last Updated: 13/10/2025

1. Introduction

Software Quality Center LLC / Software Quality Center Pvt. Ltd. (together “SQC Global”, “we”, “us”, “our”) is committed to protecting the privacy and security of personal data. This Privacy Policy describes how we collect, use, disclose, store, and transfer personal information of individuals who (i) visit our website, (ii) engage with us as potential clients, partners, or contractors, or (iii) otherwise provide data to us in connection with our business operations across the U.S. (including California) and India.

Because we operate in multiple jurisdictions, including the U.S. and India, this policy seeks to accommodate applicable legal requirements in those jurisdictions, including (but not limited to) the California Consumer Privacy Act (CCPA / CPRA) and the Digital Personal Data Protection Act, 2023 (DPDP Act) in India (once fully operative).

If you are a California resident, certain provisions below apply specifically to you.
If you are in India, certain rights and rules (e.g., regarding consent, cross-border transfers) may apply.

By accessing or using our website or providing us personal data, you consent to the practices described in this policy (subject to any required opt-outs under applicable law).

2. Definitions

For clarity, in this Privacy Policy:

Term

Personal Data” / “Personal Information

Sensitive Personal Data / Information (SPDI)

Data Principal” / “Data Subject

Data Fiduciary” / “Data Controller

Data Processor

Processing

You / Your

Meaning

 Any information relating to an identified or identifiable natural person.

In Indian context, data requiring higher care (e.g. financial, health, biometrics) as per law.

 The individual to whom the personal data relates.

The entity (us) that determines purposes and means of processing personal data.

 Any third party processing data on our behalf.

Any operation performed on personal data (collection, storage, use, disclosure, etc.).

 The individual whose personal data is collected.

For clarity, in this Privacy Policy:

3. Types of Personal Data We Collect

We may collect various categories of personal information, depending on your interaction:

a) Information you provide to us:

  • Name, job title, company, email address, postal address, telephone number

  • Business / professional credentials, certifications

  • Contracting / proposal materials, references, bid documentation

  • Payment / billing information (if applicable)

  • Any other data you submit when you contact or register with us

b) Automatically collected data / technical data:

  • IP address, browser type and version

  • Device identifiers, operating system

  • Cookies, usage logs, analytics data

  • Referring website, pages viewed, time stamps

c) Derivative / aggregated data:

  • Aggregated or anonymized usage statistics

  • Derived inferences (e.g., preferences)

d) Third-party sources:

  • Public databases, business directories

  • Partner organizations or contractors

  • Social media or professional networking services

We limit collection to the information reasonably necessary for our business purposes (data minimization principle) and will not use data for purposes materially different without further notice and consent.

4. Purposes of Processing / Uses of Data

We use personal data for the following purposes (and only as permitted by law):

  • To communicate with you (proposals, correspondence, support)

  • To evaluate, bid, negotiate, or fulfill contracts / services

  • To maintain and administer client / partner relationships

  • To operate, maintain, and improve our website and internal systems

  • To analyze and report usage, trends, and statistics

  • To comply with legal, regulatory, or contractual obligations

  • To detect, prevent, or respond to fraud, security incidents, or misuse

  • To enforce our Terms & Conditions

If we wish to use your data for other purposes (e.g. marketing or a new service), we will notify you and, where required, seek your consent.

5. Legal Bases for Processing (U.S. / California)

Under the CCPA / CPRA and applicable U.S. laws, if you are a California resident, you have certain rights. We process your personal data on one or more of the following lawful bases (to the extent applicable):

  • With your explicit consent (opt-in)

  • To perform a contract or take steps prior to entering a contract

  • Pursuant to our legitimate interests (e.g. security, business operations), provided they do not override your rights

  • To comply with legal obligations

6. Your Rights — California Residents

If you are a California resident, you have specific rights under the CCPA / CPRA:

  • Right to Know / Access: You may request disclosure of personal information collected, categories, sources, business purpose, and recipients.

  • Right to Delete: You may request deletion of your personal data, subject to exceptions (e.g. legal retention obligations).

  • Right to Correct: You may request correction of inaccurate personal information.

  • Right to Opt-Out of Sale / Sharing: You may opt out if we “sell” or share personal information (if applicable).

  • Right to Non-Discrimination: We cannot discriminate against you (e.g. by denying service) for exercising rights.

To exercise your rights, please contact us via the “Contact Us” section below. We may verify your request to prevent misuse.

7. Your Rights — India / General

Under the Indian DPDP Act (once operational) and current Indian data protection principles:

  • You may withdraw consent at any time (for data processed based on consent)

  • You may request access, correction, erasure, portability of your personal data

  • You may restrict / object to certain processing

  • For children under 18, parental / guardian consent is required for processing personal data

We will provide mechanisms to exercise these rights (e.g. via email, user dashboard).

8. Sharing & Disclosure of Data

We may share personal data with the following categories of third parties:

  • Affiliates, subsidiaries, and our corporate group

  • Contractors, service providers, and vendors (e.g. CRM, hosting, analytics)

  • Professional advisors (legal, audit, accounting)

  • Government or regulatory authorities, as required by law or contract

  • In the event of a merger, acquisition or asset sale (with notice)

  • To enforce our rights or protect against misuse, fraud, or security threats

We require our service providers (data processors) to maintain appropriate confidentiality and security, and to process data in accordance with our instructions.

9. Cross-Border Data Transfers

Because we operate across jurisdictions, your personal data may be transferred internationally, including from India to the U.S. or other countries, and from the U.S. to India or elsewhere.

  • In the Indian context, transfers outside India are permitted under DPDP Act (once in force) only if adequate safeguards are in place (e.g., contract clauses, encryption, etc.). DLA Piper Data Protection+2Global Practice Guides+2

  • We will use contractual safeguards (e.g. standard contractual clauses, confidentiality agreements) and technical security measures (e.g. encryption) to protect data during transfer.

10. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law or contract.

When no longer needed, we will securely delete, anonymize, or de-identify data.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. Examples include encryption, access controls, audits, and secure infrastructure.

However, no system is completely secure, and we cannot guarantee absolute security of data in transit or storage.

12. Cookies and Tracking Technologies

We and our third-party service providers may use cookies, web beacons, pixels, and similar technologies to collect website usage data, improve user experience, and deliver content.

You may disable cookies via your browser settings, but some features of the website may not function properly.

13. Children’s Privacy

Our services are not directed to individuals under 18. If we learn that we have collected personal data of a child under 18 without appropriate consent, we will take steps to delete that data.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised “Last Updated” date, and where required by law, notify affected individuals.

15. Contact Us

If you have questions, requests, or concerns about this policy or our data practices, contact:

USA / California / U.S. operations

Software Quality Center LLC (SQC Global)
Pacific Workplaces, 3478 Buskirk Avenue, Pleasant Hill, CA 94523
Office (AZ): 20325 N. 51st Ave, Suite 134, Glendale, AZ 85308
Tel: +1 623 687 9985
Email: admin@sqcglobal.com

India operations

Software Quality Center Pvt. Ltd.
JP Nagar 4th Phase Tech Park area
Bangalore, India
Tel: +91-80-26581145
Email: admin@sqcglobal.com